In today’s
highly competitive business environment, the challenges that retail
merchandisers face are many. They not only have to steal a march on their
fellow retailers but also have to put up a stiff fight to attract customers
away from e-commerce portals which seem to be gaining popularity with
tech-savvy customers every passing day. What they need, therefore, is a
well-thought-out plan to up their game. Here are four top retail merchandising
strategies to outsmart the competition and boost sales.
1.
Use
Retail Merchandising Analytics
Data-driven merchandising is fast becoming the most preferred strategy to
drive sales. Retail merchandising
analytics involve analysis of data related to supply chain, inventory,
customer preferences, sales, and other critical aspects to provide important
insights which help retailers in their decision-making process. As a retailer,
you can use such insights to plan your inventory, identify the most popular
products in your store, adjust your stock levels according to customer demand, improve
your store’s layout, change your marketing tactics, and more. In short, by
using retail analytics you learn what sells and how to sell.
2. Engage With Customers Through AI Tools
To attract
customers to your store, you have to offer them something that’s not easy to
find – a superior customer experience. And what better way to engage with them
than to help them in their shopping journey through AI tools? AI tools can help
you learn about customer purchasing patterns, predict customer demands, target customers
with personalized messages, and perform many other functions to deepen your
ties and give them a unique shopping experience.
3.
Adopt
An Omni-Channel Approach
Apart
from having brick-and-mortar stores, retailers are also opting for an online
presence to attract more customers. This calls for an omni-channel approach to
retailing that provides customers with a seamless shopping experience regardless
of whether they are shopping offline or online. One of the most popular
strategies under this approach is to invest in mobile apps or mobile-friendly
sites as most people use their smartphones to make online purchases these days.
4.
Make
Smart Use Of Social Media
Almost
every retailer has some presence in social media. But opening a Facebook or
Twitter account is not enough to encourage people to buy from you. Apart from
posting ads, you can work with social media influencers, create targeted campaigns
to drive traffic to your site, share usergenerated content, and also ask your
loyal customers to recommend your products.
Conclusion:
It’s evident from the above discussion
that retail merchandising analytics
and tech-driven approaches are driving today’s retail merchandising and their
role will only get bigger in future. If you are wondering how to use these strategies
to boost your business, get in touch with Manthan.
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